Collection Information

Stay up to date with the latest collection information and review the special collection services schedule below.
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Holiday Collection Schedule

Collection DOES NOT occur on these holidays.

New Year’s Day
Memorial Day
July 4th
Labor Day

All collection for the remainder of a week in which a holiday falls will take place one day later than normally scheduled.

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Missed Collection

To report a missed collection, call 311 or 1-800-773-2489 or go to

IF REPORTED before 2:00 PM, then service will be PROVIDED by 6:00 PM.

IF REPORTED after 2:00 PM, then service will be PROVIDED by 10:00 AM next day.

If a missed collection is resolved on a Sunday, you will not be charged additional fees for this collection.

When We Don’t Collect


  • Determined to have materials that are not allowed
  • Overweight and could not be safely moved and/or emptied
  • Filled with contents that are difficult to empty after tipping
  • Overfilled or blocked


For information about rates, learn about it here.